Technology has given all of us as individuals a taste of freedom when it comes to when and how to connect, and now businesses want in on it.

ITEXPO Preview: Using Smart Wireless to Enhance Business Communications

Date: January 21st, 2015
Author: Brent Baker
Tags: wifi, itexpo, cv expo, wireless, mobility, unified communications, network

Going to ITEXPO Jan. 27-30 next week? I am, and the rest of the team and I are particularly excited about the presentation we’re giving at ChannelVision Expo Wednesday, Jan. 28 at 6:30 p.m. The topic, as you may have guessed, deals with utilizing Wi-Fi to improve business communication efficiency, and I wanted to give you a little sneak peak of what exactly that entails in this week’s blog post.

The current state of communications and the UC-factor
There’s a big push right now in business communications for increased mobility and efficiency. Technology has given all of us as individuals a taste of freedom when it comes to when and how to connect, and now businesses want in on it. This means communications networks need to do more and, subsequently, the infrastructures they operate on need to be better.

In order to achieve these goals, many organizations are looking to unified communications (UC) solutions. The push for UC represents a big shift in the traditional business model, and with any big change comes barriers to adoption. In this case, user experience can make or break UC adoption within the organization.

So what’s the key to a good UC user experience? Obviously the particular platform you choose and the features/capabilities that come with it matter, but it all starts with – yep – your Wi-Fi network.

Six elements to an enhanced wireless network
What makes one wireless network better than another, and what makes so-called “smart” Wi-Fi better than traditional Wi-Fi? Our presentation next week will go into greater detail on the following:

  1. Setting standards. Ask yourself, “Is good enough good enough?” It’s okay to have high expectations, but where should you focus your attention?
  2. Managing radio frequency (RF). Approach the problem by thinking, “How can the RF spectrum available be used best?”
  3. Quality of Service (QoS) limitations. Understanding these limitations is critical if you want to utilize multimedia applications on your network. But what are they?
  4. Airtime scarcity. Video and voice suffer in congested airtime. How do you design a network that overcomes this challenge?
  5. Link/Connection quality. Poor device connection quality with the access point will reduce speed. What’s the trick to improving link quality?
  6. Access Point (AP) strategy. Is more better when it comes to AP layout? Hint: the answer is “no.”

Join us Jan. 28 in Miami to get all the details!
Wi-Fi is changing the workplace, giving employers and employees more options in how they get work done. The better your wireless network, the better you’ll be able to take advantage of those options. We’ll discuss all of these topics and more in Miami. I’m a bit biased, but I think it’s a can’t-miss show for buyers and agents alike. We’ll see you there!