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Direct Routing and Microsoft Teams: The Ultimate Communication Solution



In today’s fast-paced business environment, communication is key to an organization’s success. With remote work being common, businesses need to be able to collaborate seamlessly, no matter where their teams are located. This is where Microsoft Teams comes in. Using this powerful collaboration tool enables teams to chat, meet, call, and collaborate all in one place. But what if you could make and receive external calls directly within Teams? Well now you can, with Direct Routing for Teams.


What is Direct Routing?


Direct Routing makes it possible for your organization to connect Microsoft Teams to the Public Switched Telephone Network (PSTN), giving you the ability to make and receive external calls directly within Teams. With Direct Routing, you can still use your existing phone equipment, with Powernet as your telecom provider, and save money on phone expenses. Direct Routing is the ultimate solution for businesses looking to streamline their communication and collaboration processes.


Why Choose Direct Routing?


Direct Routing offers numerous benefits for businesses looking to improve their communication and collaboration processes. Here are just a few of the benefits of Direct Routing:

  1. Cost Savings: Use your existing Teams platform to receive inbound and outbound calls, manage voice users, voicemails and more...

  2. Work from Anywhere: Provides users with anytime access to their business.

  3. Simplified User Management: Makes it easier to scale and manage users, reducing strain on your IT team.

  4. Improved Collaboration: No matter where they are located, Microsoft Teams enables more efficient and effective communication by giving users the tools to chat, meet, call, video, and collaborate all in one place.

How Does it Work?


Teams Direct Routing utilizes SIP trunks to connect a carrier to an organization's Microsoft 365 server, providing PSTN connectivity for Teams users. Direct routing offers all the functionality of a modern phone system, but within the business’ network as a cloud based solution.


Getting Started with Direct Routing


If you’re ready to take your communication and collaboration to the next level, consider implementing Microsoft Teams Direct Routing in your organization.





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